Genpact unveils AI pricing tied to outcomes, not usage
Genpact is testing a new way to charge businesses for its AI tools: clients pay based on the results they get, rather than paying per user or per transaction. Genpact says it will take on the pricing risk itself, aiming to offer predictable costs to customers wary of surprise bills. This kind of outcome-based pricing has rarely reached broad use in enterprise software.
- Genpact assumes risk for AI pricing uncertainty
- Model ties client payment to business outcomes
- Few software vendors use outcome-based pricing
- Demo shown by Genpact’s AI leadership team
Sources covering this
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